Hearing aids are built to provide many years of useful service. However, regular exposure to a harsh environment means they will occasionally encounter problems. No matter how fastidious you are when it comes to hygiene, the ear canals inevitably attract dirt, moisture and earwax buildup – all of which can damage the electronic components in your hearing aids.
Regular maintenance can help keep them in great working condition, but once in a while, they may need servicing or repair. Chelmsford Hearing Group & Nashua Hearing Group can help. If you have tried the troubleshooting tips below and still can’t get your hearing aids to work properly, please contact us to schedule an evaluation.
Troubleshooting Your Hearing Aids
If your hearing aids aren’t working properly, try the following techniques for a quick fix.
- If there is no sound:
- Make sure the battery is inserted correctly.
- Replace the battery if you suspect it is dead or weak.
- Remove excess earwax from earmold or replace wax guard.
- Check tubing for wax buildup or moisture; clean with blower tool.
- If you are experiencing whistling (feedback):
- Remove and reinsert your hearing aids.
- If you have volume control, turn down the volume.
- Make sure there is nothing blocking or covering your hearing aids.
- Have your doctor check your ears for excess wax and remove if necessary.
- If the sound is weak or distorted:
- The battery may be dead or weak; replace it.
- Open the battery compartment and clean the contacts with a dry cloth.
- Remove excess earwax from earmold or replace wax guard.
- Check tubing for wax buildup or moisture; clean with blower tool.
Troubleshooting Guides
- Phonak Audeo M-R Troubleshooting Guide
- Phonak TV Connector Troubleshooting Guide
- Phonak ComPilot II Troubleshooting Guide
- Phonak ComPilot Air II Troubleshooting Guide
